Go Daddy just registered 2 trademark domain names in my name it found in my account shopping cart.
I repeat: I didn’t buy these 2 domains. Go Daddy bought them and charged my credit card and put my name from my account on them.
I was testing to see if 2 New gTLD registrations were $12,500 purchases or sunrise registrations. The only way to do this is to check if the trademark is registered in the Trademark Clearinghouse and that can only be done by searching for the trademark domain name with a different New gTLD at Go Daddy and clicking add to cart. At that time Go Daddy displays the trademark notices for trademarks registered in the Trademark Clearinghouse.
So I checked 2 random domain names that included the trademark I was interested in and were also free to register. I saw that they had trademarks and closed my browser.
This morning I woke up and saw a Go Daddy order confirmation in my mailbox. I didn’t think much of it as I had won an auction for the domain L*****l.com and was expecting the automatic charge.
But to my surprise I also saw that I had registered these 2 domain names:
The domain name canyon.gallery has been registered in my name and it is active.
Fortunately the domain name gocycle.today has not yet been registered because the order was actually for a pre-registration that kicks in on Wednesday.
The worst part is that the owner of the “Canyon” trademark has already been contacted. That is because if a domain name registration is done and the domain name contains a mark from the Trademark Clearinghouse, then the mark owner is alerted automatically. IBM filed a URS complaint within 24 hours of the registrations of IBM.guru and IBM.ventures.
I just checked my cart and found more domain names that I was testing their trademarks for my research. Most of these don’t make any sense because I was trying to test free domains to see if trademarks exist:
The total sum of this order is $1,531.80 and I am glad I had a chance to delete these before Go Daddy bought me more domains. I think I checked these later than the 2 domains in the order so I wasn’t charged with $1,531.80 too.
By the way Go Daddy doesn’t have a useful “Empty Cart” option.
I am just glad I wasn’t charged for any of the $12,500 a price domain names that I test.
I have submitted a support ticket for this. I am afraid that someone tries to fix this and accidentally deletes my L*****l.com domain name that was in the same order. After the support ticket submission I got this message: “You should receive a reply within 24 hours.”.
I also contacted a Go Daddy contact by email that told me to call support. But I won’t do that because it is bad enough that I am going to waste my time to fix a Go Daddy f*ck up, I won’t pay any more money on phone calls from Greece than the money they have already charged me.
My main problem is not the $50. It is the fact that Go Daddy buys domain names at will and that these are not random domain names. These domain names have an active trademark in the Trademark Clearinghouse.
These are one of those things that can only happen at Go Daddy.
Update: After I finished writing this post I got a call from Go Daddy. It was about the same issue but not because of the email or the support ticket above. It was the person that did the 2 registrations. He told me that he forgot to empty the shopping cart before buying L*****l.com. He then told me that he will fix everything. I will wait and see.