GoDaddy will cancel your domain name listing because of an unverified buyer!

GoDaddy will just cancel your domain name listing from GoDaddy Auctions if it gets an offer from an “unverified” buyer!

An unverified buyer is a actually what they call a deadbeat buyer. Someone that makes an offer for a domain name and when his/her offer is accepted they don’t pay.

So if one of your domains get a bid/offer from someone like this then GoDaddy will simply cancel your listing.

(I may have not been clear enough. I am not talking about auctions. These are domains for sale at godaddy.)

So yes, you will get punished by GoDaddy if this happens to one of your domains.

Here is the email that a reader got from GoDaddy:

“Hello Go Daddy Auction Member,

We regret to inform you, we had to cancel the listing for ****.com due to a unverified buyer placing an offer on your domain. We have taken action against the buyer and we request you relist your domain at your earliest convenience.

We hope that your future Auctions endeavors are successful. Please contact us again if we can be of further assistance.

Please let us know if you require any additional assistance.

Regards,

****

Aftermarket Support”

So his domain name was completely removed by GoDaddy because he got an offer from what GoDaddy calls an “unverified buyer”. So the domain name owner was punished together with the “buyer” as he now has to take the time to relist the domain and has also lost track of all past bids!

So if you happen to have another legitimate offer at the same that will get lost as well! You will not be able to counter or accept the other offer!

Can’t Go Daddy simply remove the bad offer?

This is crazy and a demonstration of how bad the GoDaddy system was made years ago. A system that has remained untouched for year despite the countless problems. GoDaddy is losing money from all these sales that will never happen yet they don’t even care.

This is what the domain name owner told OnlineDomain.com:

“So, instead of just removing the offer and closed the unverified buyer’s account they saw fit to remove my domain. Therefore all the past bids that I had are gone and now I have to relist the domain. I had 2 x 4L.com is this situation.”

Unfortunately the GoDaddy auctions system is broken and has been broken since it was created. GoDaddy has seen fit not to touch this system. Is GoDaddy’s fix supposed to fix all “GoDaddy Auctions” problems? Because it can’t. It fixed the refund problem, partially fixed another “problem” but also created more problems with registrants that now have 30 instead of 42 days to renew their domain names that are registered at GoDaddy. The fix actually left the auction side of the system untouched. They just changed a number in the renewal/redemption side of the system from 42 to 30.

No, you can’t make a small change and hide all the problems under the rug. GoDaddy auctions still suck.

Sold.Domains

About Konstantinos Zournas

Konstantinos studied Computer Engineering and Computer Science in London and lives in Athens, Greece. He loves domains and building websites. He is online since 1995, learned about html in 1996 and got into domains in 2002. He started the OnlineDomain.com blog in 2012.

19 comments

  1. Hello Konstantinos, thanks for the REVEAL
    We use to think Go-Daddy’s purchasing (.COM Equimoditty Platform Assets) , would be leveraged to their decided advantage, instead Go-Daddy plugs the Strategic Advantaged ( .COM Equimoditty Platform Assets ) into the Destructive Google/Alphabet inspired SEM Platform that automatically turns them into a Strategic Disadvantage Disaster. Don’t they read our Marketing Intelligence reports? We happen to know they are reading our Strategic Articles. So whats their focus ? Burying New Online Businesses hopes of survival so they can play their Carpetbagging revenue Streams. JAS

    Gratefully, Jeff Schneider (Contact Group) (Metal Tiger) (Former Rockefeller IBEC Marketing Intelligence Analyst/Strategist) (Licensed CBOE Commodity Hedge Strategist) (Domain Master )http://www.UseBiz.com

  2. Jeff you’re a nut and nothing you type makes any sense whats the matter what you?

    Kosta, of course, they must delist it all. What if you were bid up based on a fake buyer. What if another real buyer left the auction early because of a fake buyer.

    What GoDaddy should do is simple email everyone that bid and updated link and auto relist it under the same terms.

  3. Whats the diff?

    Same principle remains.

    If 3 people bid and 1 is fake and 1 drops out early because he/she thinks its overpriced at what point do you do the sale at?

    The moment before the fake bidder came in? What if the fake bidder outbid the bider that dropped early? Which means the 2 real bidders never had a chance to decide the true auction value.

  4. Makes no logical sense for GD to do this. Can you imagine what pain in the ass it would be to list your domains over and over because of fake offers?

  5. Yeah the post says auction it was updated after I posted my comments.

    If it’s an auction then point remains otherwise I’d agreed with Kosta.

    I assume when it comes to Jeff we can all agree he’s a few cards short of a full deck…

  6. Acro – a lot of time? Second half of what you said? Greek is rusty.

  7. On the auction cancellation on an offer it is pretty rare. We don’t know the name specifically but normally in the rare situation we cancel an auction like this it is because the offer was agreed to by both parties and we find one party is a bad actor. So in this case we know it wouldn’t be Konstantinos, therefore the buyer was doing something bad we found out about after the auction was agreed to, say using a stolen credit card to try and pay etc.

    We could cancel the “bid” agreed offer, whatever you want to call it but it will still show in the history of the auction and since it did not turn out to be a legitimate offer in the end we do not think it is right to show it in the public history as a valid offer on the domain. We could change this on the back end and do more development work to remedy this but it is very rare. It is inconvenient and I apologize about it.

  8. Godaddy removes a name after a “buyer” agrees with the price or negotiations etc.

    Then he has 30 days to pay (seller can cancel after 15th day though).

    They do this in order a name can not be sold 2 times, same does sedo but sedo automatically relists the
    name if buyer will not pay.

    Of course this is a case but TDNAM has much bigger problems than this.

    Just my opinion

    m

  9. Same happend to our domain, it was listed as “offer/counter offer” (not the auction)
    Received same mail from godaddy, relisted the name with all previous offers history lost.

  10. I have never liked GoDaddy, I have never felt like a valued customer at GoDaddy and I resented being ripped off by their hidden prices model. Then when I got into domains the idea of paying to list, even $5, as well as pay a commission, no thanks.

    At the time GoDaddy used to play all kinds of games to block you from transferring away, a common one was to mis-spell your details, then if you corrected it they put in the ICANN 60 day lock so you were forced to renew with them, if you did not make the correction they refused or delayed transfer while they investigated, again if you were close to renewal date you had to pay or risk losing your domain. I was at a conference for domain investors and many people told me that GoDaddy had done the exact same thing to them.

    They say the culture of a company comes from the CEO and Founder, well the former CEO and Founder (but stilll largest shareholder) thinks it is fun to go kill helpless elephants at night. That should tell you all you need to know.

    When I found out about this I moved 1800 domain registrations away from GoDaddy and what a blessing that was, no more quirky domain management portal. I remember that system painfully well, 48 hours to make a change, never again.

    These days I choose my domain registration provider once a year, I invite each registrar to bid for my business, but I do not invite GoDaddy.

    With regard to the complaint in this blog post it is a pretty easy thing to fix, systems are built on SQL as a backend database, a fundamental of that is commit and rollback, it is simply a matter of identifying the tables that are updated from the initial bid from the fake buyer onwards, then to write a script that rolls back those transactions as if they did not happen, whilst at the same time copying them to a fake buyers set of tables so that fake buyers can be identified at an early stage, ideally when they register for a new account.

    The fake offers I get for my domains are very common, new members, low ball offers or ridiculously high oiffers.

    Of course I would not hold your breath for GoDaddy to change their system, in my experience they simply do not care about customers.

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