123-Reg.co.uk customers targeted with phishing emails

123-Reg.co.uk send an email to all it’s customers as phishing emails were sent to several customers. Here is the email:

Dear Customer,

It has come to our attention that some customers may have received an email purporting to be from 123-Reg in relation to the “limit load available for the existing pay rate plan being exceeded”. The email looks like this…

Please be aware these are NOT genuine emails from 123-reg so no action is required if you receive such an email. We advise you to not click on the links and to delete the email immediately.

Emails such as this attempt to fraudulently get your account details allowing unauthorised access to your account. These emails are known as phishing emails and are a serious threat to the security of your account.

Please note, this email is 100% unrelated to the Heartbleed Bug. Our system does not use the version of OpenSSL that was affected.

How can I avoid phishing emails

Here are a few tips to help you keep yourself safe from the treat of phishing emails…

  • Guard against spam – Be cautious of any email you are not expecting or from unrecognised senders
  • Don’t click links – Hover over any links before you click them, does the link contain a strange address that is different from the email content? If so, don’t click it.
  • Go direct – instead of clicking on the links in the email, go to the website directly.
  • Personal information – Be aware of any email that asks you to log in, for personal or financial information, they might be trying to steal it.
  • Protect yourself – Ensure your computer is protected with a firewall, spam filters, anti-virus and anti-spy software
  • Double check – If you ever receive a suspicious email, and are unsure if you should click the link, simply contact the company who sent the email and check the authenticity of the email. It only takes a moment but could save you a lot of trouble.

Need help?

If you have any questions about this or anything else relating to 123-reg don’t hesitate to contact us. We are always happy to help.

Please visit our support site once you’re logged in, click ASK A QUESTION to send us a query email. Alternatively give us a call on 0845 450 2310 and talk to a member of our team.
Yours sincerely,

The 123-reg team


About Konstantinos Zournas

I studied Computer Engineering and Computer Science in London, UK and I am now living in Athens, Greece. I went online in 1995, started coding in 1996 and began buying domain names and creating websites in 2000. I started the OnlineDomain.com blog in 2012.

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