Report: 92% Of NGOs Have A Website (70% .ORG, 9% .COM, 18% ccTLDs & others)

The Public Interest Registry and the Nonprofit Tech for Good published the report of a research project: “2016 Global NGO Online Technology Report”.

This is an inaugural effort to gain a better understanding of how non-governmental organizations (NGOs) worldwide use online technology to communicate with their supporters and donors.

The 2016 Global NGO Online Technology Report is based upon the survey results of 2,780 NGOs from Africa, Asia, Australia & Oceania, Europe, North America, and South America. The survey was conducted and promoted entirely online – primarily through email and on social media – from September 1, 2015 through October 31, 2015.

The data gathered from surveying 2,780 NGOs from 133 countries. The top five responders of the 2015 Global NGO Online Technology Survey were NGOs from the United States, Canada, India, the United Kingdom, and Australia.


  • 92% of NGOs worldwide have a website.
  • 70% use the .ORG domain. Two percent use .NGO. Nine percent use .COM. Two percent use .NET. 18% use other domains, predominately country code domains.
  • 46% regularly publish a blog. 75% regularly send email updates to donors and supporters. Small NGOs have an average of 6,035 subscribers. Medium NGOs have 55,596. Large have 357,714.
  • 75% accept online donations. Payment methods accepted include credit cards (82%), PayPal (52%), direct debit (47%), mobile text (6%), and digital wallets (3%).
  • 95% have a Facebook Page. Small NGOs have an average of 5,723 likes. Medium NGOs have 28,337. Large NGOs have 127,930.
  • 83% have a Twitter Profile. Small NGOs have an average of 3,332 followers. Medium NGOs have 13,680. Large NGOs have 66,167.
  • 40% have an Instagram Profile. Small NGOs have an average of 504 followers. Medium NGOs have 2,676. Large NGOs have 10,548.
  • Other social networks used by NGOs worldwide are LinkedIn (52%), YouTube (51%), Google+ (30%), Pinterest (22%), Tumblr (6%), and Snapchat (2%).
  • 32% of NGOs worldwide assign the responsibility of social media management to a communications staff person. 11% have a full-time or part-time social media manager. 15% depend upon volunteers. The remaining 42% assign the responsibility to development, program, administrative, and/or executive staff.
  • 78% agree that social media is effective for online fundraising.

To download the complete report click here.



About Konstantinos Zournas

I studied Computer Engineering and Computer Science in London, UK and I am now living in Athens, Greece. I went online in 1995, started coding in 1996 and began buying domain names and creating websites in 2000. I started the blog in 2012.


  1. There is great Potential for lots of NGOs to go International with .COM Stand Alone Profit Centers. Thanks Konstantinos for bringing this report to light.

    Gratefully, Jeff Schneider (Contact Group) (Metal Tiger) (Former Rockefeller IBEC Marketing Analyst/Strategist) (Licensed CBOE Commodity Hedge Strategist) (Domain Master

  2. ” ORG ranks first in terms of trust and information ahead of .com, .info and .net ”

    We find this statement highly questionable ? To categorize two words together (trust and information) as both being inclusive is riding a slippery slope of misinformation. We highly doubt the .COM Asset Classes Stand Alone Websites Collective Information are trumped By .org. ?? Also Trust is part of the .COM Asset Classes Superior Click through rates, people are more apt to click on the .COM
    International Standard. Most NGO owners are ignorant of the Traffic Losses to the .COM Asset Class. Huge Future Potential for .COM conversions COMING.

    Gratefully, Jeff Schneider (Contact Group) (Metal Tiger) (Former Rockefeller IBEC Marketing Analyst/Strategist) (Licensed CBOE Commodity Hedge Strategist) (Domain Master

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