GoDaddy’s Statement Regarding the @N PayPal/GoDaddy Issue

Naoki Hiroshima, made a post on Medium.com about how he lost his @N twitter username because of PayPal and GoDaddy. His “How I Lost My $50,000 Twitter Username” article is “A story of how PayPal and GoDaddy allowed the attack and caused me to lose my $50,000 Twitter username.” It’s cautionary tale and a must read.

Today, Go Daddy issued the following statement regarding the issue:

Our review of the situation reveals that the hacker was already in possession of a large portion of the customer information needed to access the account at the time he contacted GoDaddy. The hacker then socially engineered an employee to provide the remaining information needed to access the customer account. The customer has since regained full access to his GoDaddy account, and we are working with industry partners to help restore services from other providers. We are making necessary changes to employee training to ensure we continue to provide industry-leading security to our customers and stay ahead of evolving hacker techniques.

 

-Todd Redfoot, GoDaddy CISO