GoDaddy announced today that it has acquired Mad Mimi, which helps small businesses connect with customers through simple, beautiful and effective email marketing.
Mad Mimi’s easy-to-use applications, empathetic and knowledgeable customer care, and robust technology platform made the company a perfect fit for GoDaddy and its expanded offerings to small businesses. Financial details of the transaction were not disclosed.
With the combination of GoDaddy and Mad Mimi, GoDaddy customers can easily collect customer information and add fresh content on their website, improving customer engagement and search engine optimization.
Uniregistry registrar sent out a press release to promote the New gTLDs that are available to register.
The press release talks about the dozens of New gTLDs and mainly promotes Uniregistry’s strings: .guitars, .sexy, .link, .pics and .photo.
“As the Internet has evolved, name endings have shifted from original extensions like .gov and .mil, for government and military, to the ubiquitous .com for commerce,” said Frank Schilling, managing director of Uniregistry. “Since that time, many of the most marketable .com domain names have been taken, making it harder for people and businesses to register a great available name at a low price. New domain names provide a greenfield of choices and an opportunity to register logical, good and obvious name alternatives at low prices.”
I was informed by a reader that there was a security breach today at the Minds + Machines registrar.
An email was sent at approximately 12:00 UTC on August 11, 2014 from one of the Minds + Machines customer support email accounts redirecting customers to link with a false Google Drive account page. If you have a Gmail account and you entered your details, please immediately change your Gmail account password.
Minds + Machines believe that one of their customer service representatives computers may have been compromised.
All email addresses to which this email was sent are Continue reading
Last week I wrote about a Go Daddy customer that was complaining that he registered 2 .xyz domains in June and Go Daddy removed the 2 domains from his account in July and registered the domains under some other name.
Yesterday the Go Daddy customer posted a couple of comments giving out some more details about what happened. Apparently he lost 3 domains in total. It seems that he found a bug that is triggered when you try to register more than 1 New gTLD domain name at Go Daddy and the domains have matching trademarks in the Trademark Clearinghouse. Go Daddy is supposed to give you a trademark notice for all domains but somehow it doesn’t. That results in the domains being in limbo for a few weeks. The domains don’t appear registered but are not available either. When the pending notice expires then the domains become available for everyone to register.
This is how he lost the 3 domain names and my comments: Continue reading
Last month, Google announced it is getting into the domain name registration business through Google Domains and offered a form to sign up to be invited. Like countless other I submitted the form but I have not heard back.
It seems that some have been invited over time but now those who have access have been given the ability to invite their friends. I believe this is coming mostly out of Google employees who have accounts with Google Domains. A few people have offered invites but all are gone in minutes.
Google Domains beta is working a lot like the initial Gmail invite system.
Kim Clinkunbroomer posted on Google+ a screen shot of the interface for Google Domains: Continue reading
As you may have heard Go Daddy has discontinued the email support for some months now. They only use live chat and phone support now. They thought that email support was too slow. And it was. I usually got a first response 24 to 48 hours after I opened a ticket but the main problem was that the response was always a canned one, telling you to check the FAQ.
None of my problems were not resolved reading the FAQ, which I did read before contacting support, so I usually ended up going back an forth with the Go Daddy support for a few days until I got them to actually DO something instead of telling me “read the FAQ” or “this is not possible”. I was only getting one response per day no matter how fast I replied to them.
The other day I had a problem with a refund that I had once before a few months back. So because it was night here in Greece and the new European phone support center was closed (it is not open 24/7 as the US one) I thought about trying the Go Daddy chat support. I didn’t use the US phone support as it is very expensive to call US from Greece.
You can find the chat support at the bottom right of the go Daddy support webpage. Take a look at the photo on the left.
So I opened the chat support you can see on the left and got this message:
A product expert will be with you soon. Estimated wait time is 16 minutes. Thank you for your patience.
GoDaddy and Microsoft today announced a long-term strategic partnership to offer Microsoft Office 365 from GoDaddy as its exclusive core business-class email and productivity service for small businesses in India.
Microsoft Office 365 offered through GoDaddy will give millions of small businesses access to enterprise-grade productivity solutions at an affordable price, starting at Rs. 149/month.
Here is the complete press release: Continue reading
Internet Corporation of Assigned Names and Numbers (ICANN) announced the accreditation of Nigeria’s registrar, Upperlink, which makes the company the first Nigerian and the eighth accredited registrar in Africa.
I am not so sure this is what the internet and domain names was missing.
I am sorry to sound so negative but I wrote a post last month about how corrupted the Nigeria Internet Registration Association (NIRA) that is the .ng ccTLD registry is. Upperlink is the leading .ng registrar.
Upperlink signed the 2013 RAA and can offer the following TLDs according to ICANN: .aero .asia .biz .cat .com .coop .info .jobs .mobi .museum .name .net .org .pro .tel .travel .xxx.
It is only a couple of days since Continue reading
A Go Daddy customer is complaining that he registered 2 .xyz domains in June and Go Daddy removed the 2 domains from his account in July and registered the domains under some other name.
I am not sure what happened because the 2 domains he mentions have different registration dates and one of the domains is not registered with Go Daddy.
complete.xyz: registered on July 2 2014 at onamae.com
april.xyz: registered on July 17 2014 at Go Daddy
I checked domaintools.com and I can’t find a whois record earlier than the dates above.
The pissedconsumer.com review is titled:
“GoDaddy’s flawed Trademark filter can cause you to lose your domains.”
Here is what the Go Daddy customer had to say: Continue reading
This is time for another Moniker update. The past 2 months have been crazy. I have made 8 posts, including this one, describing what have been a Moniker system disaster.
Before a couple of days I received some cryptic emails from Moniker:
we hereby acknowledge receipt of your payment in the amount of 8.45 $ by TRANSACTION [Receipt of payment cash; Transferring balance from duplicate account to active account.].
we hereby acknowledge receipt of your payment in the amount of -8.45 $ by Balancing of negative account debit; Transferring balance from duplicate account to active account..
These 2 payments cancel out and they don’t appear in my invoice or transaction history so I am not sure if I need to worry or not. I have no idea what the “duplicate account” refers to…
Problems with Moniker are not really improving fast but I did receive a response to my support ticket for the emails above during the weekend:
When the system was migrated, another account was created for you by accident. The system closed the other account and transferred the funds to your active account ****. We do apologize for this error and hope you understand what happened.
Yes, Moniker support has started repliying to support tickets. I started 4 support Continue reading