Afnic’s report on the .fr, .pm, .re, .tf, .wf, .yt mediation service

On average, the parties took just four business days to reach agreement.

In a satisfaction survey launched in February 2024 among the applicants, 100% of the respondents said they would recommend Afnic’s mediation service. They stressed the simplicity and effectiveness of the mediation, the clarity of the information provided and the availability of the mediator.

Mediation has indeed allowed the resolution of many disputes that would otherwise have needed longer and more costly extrajudicial procedures. The six mediators, all sector professionals, played a key role in facilitating discussions and helping parties reach satisfactory agreements.

Mediation Procedure

• As soon as the request is received, the Mediator shall take steps to contact the other Party in order to obtain his or her consent.
• If after seven (7) business days the Mediator has not received a response from the other Party, or if the response received is negative, the Procedure shall come to an end.
• Once the Mediator has obtained the other Party’s consent, he or she shall inform both Parties by email of the opening of the Procedure.