The new* ICANN (Internet Corporation for Assigned Names and Numbers) and registrar agreement requires all domain name owners to verify their contact details. According to the new rule, email verification is required so that domains and websites don’t get temporarily suspended.
This is a guide on how to verify your domain name with Go Daddy and avoid suspension of your website:
- First you need to go to www.godaddy.com and log into your account.
- Then you will see a small orange message at the top saying “Verify your email address to avoid a temporary hold on your site”. Click on the link on the right so that an email is sent from Go Daddy to your email address.
- You will then immediately receive an email from
sales@godaddy.com with subject “Reminder: Please verify your email address”. Please make sure to check the email address that is associated with your Go Daddy account. This is the email message you will receive:
- Then click on the “Verify your email address. Your browser will open at GoDaddy.com and this message will be displayed:
- Your domain name(s) are now verified. There is nothing more to do. Please note that you are not required to log in to your Go Daddy account at this stage. The email message clearly says so: “You will not be asked to log in to your GoDaddy account — we are simply verifying ownership of this email address. “
Please make sure to check all your email addresses if you have different email addresses with different domain names.
Almost immediately after registrars started sending verification emails, various phishing scams appeared. Such as one for the #1 registrar in the world: Go Daddy. I have noticed 2 registrars (eNom and Tucows) that don’t use their official website domain name for domain name verifications that are sent to registrants thus making it even harder for registrants to identify phishing attempts.
*Last summer, ICANN announced the 2013 RAA, which was created to foster transparency and accountability in the domain name industry. The RAA is the contract registrars sign with ICANN that outlines the rules they agree to abide by while doing business.
Until now more than 200 ICANN accredited registrars have signed the 2013 RAA. Registrars that want to offer new gTLD domain name registrations are required to sign the 2013 RAA. Moniker.com is the only top 10 registrar that has not yet signed the 2013 RAA.
Click here for a list of some of the key requirements present in the new RAA, along with an explanation of their importance and expected outcomes.
Funniest story. I needed to change the nameservers for a domain last month so I had to verify the email first. Did that (several times) and the notice wouldn’t go away. Had to call GD customer service. They said it’s a known issue. Wait 24 hours. Still nothing. Called back again. “Uh… It should clear up in another 24 hours.” Yeah right. I hung up, called back and told the next guy “THIS IS RIDICULOUS! I have a $100 million company going public on Wall Street tomorrow and a billion-dollar company won’t let me change the nameservers for my domain!? Get your supervisor!” He talked to his supervisor, came back on the phone and said it would be fixed within the hour (and it was). What a joke.
This doesn’t sound too funny…
Typical Go Daddy support.
Unfortunately. I know all too well. Worked GD support for a year. You ever notice one of the girls on the recordings when you’re on hold talks down to you, condescending like you’re 8 years old? Drives me up the wall.
I don’t call Go Daddy because I am from Greece and would pay a fortune to here these girls…
I do not receive an email to verify my email address. Any suggestions?
Thanks
I am not receiving an email to verify my email address. Any suggestions?
Can you see the correct email in whois?