OnlineDomain.com Domain Name News & Opinions
Go Daddy Aftermarket had it’s first Google hangout called “Buying Valuable Domains in GoDaddy’s Aftermarket”. The hangout was aimed “For anyone whose first domain choice was already registered, let’s look at the different ways in which you can acquire that perfect domain.”.
One thing I have to mention before you watch the video below is that Go Daddy promotes its domain buy service that costs $69.99 plus a commission that is pretty much useless. The service has nothing to offer because it does not offer you anything more than a way to send an anonymous offer to the domain name owner. You are better off contacting the domain name owner directly using the whois or you can hire a real domain name broker.
You can watch the video below:
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It’s crazy that they charge $69 just to make offers on domains. They charge that even when there is ZERO indication that the domain owner is thinking of selling it.
I think it’s misleading for newbies who search for a domain for the first time. Think about it, a first time buyer who searches for ANY domain gets a prompt that says “Still want it?”. Then they offer the $69 “Domain Buy Service” or their $21 “Backorder” service, which is an even bigger joke. That $21 is a money pit, and it doesn’t even guarantee you’ll get it if the owner actually lets it expire…. it turns into an auction open to everyone. It’s basically paying $21 to be notified when the auction starts.
Both options are completely unethical. I guarantee almost 100% of people who pay never get anything in return.
If they want to be fair, they should refund the fees if there is no activity within a preset time.
In the case of their “Domain Buy Service”, there should be a refund immediately after they’ve established the domain owner is not interested in any offers.
I just got a $200 offer yesterday from “Domain Buy Service” for a domain that 2 weeks back I had a $10,000 offer.
Guess what happens to the $70. It’s gone.
Speaking of backorders… The auction you mention may not even start at Go Daddy!
Exactly. It goes beyond ethical… It makes you wonder why this is even considered legal?
Basically, it would be like a parking lot attendant saying “If you pay me $69, I’ll ask the owner of this car if he is interested in selling it.”
What’s worse is that they are the ones that created a market for hiding some domain owners by charging them twice the price for the privilege of not being contacted… then because they got paid to hide the owner’s identity, they charge people to breach that privacy to ask them to sell it.
If the owners of the domain wanted to sell, they wouldn’t pay extra to hide their contact information.
They are hiding the email addresses but you can still contact the owners.
The private email address forwards to the real one.
That’s even worse. They are charging people $69 to send an email for you. If they were fair, they would just show the email address of the owner and then offer brokering / appraisal services as an option for people who have already made contact, but are having trouble negotiating a fair market price.
Bad news first, GoDaddy does not get it………..Good news, Google has a project to squash native apps and replace them with URL’s(domains) to create “Interaction On Demand”(yes, I registered it)… ..”The Physical Web plans to use a system of URLs, or Web addresses. Smart devices would be given a web address, not an individual app. The goal is to create a standardized, open system that will be adopted by as many people (and objects) as possible.”
Interesting timing. I did a blog post about devices like WiFi toilets and The Internet of Things a few days ago on one of my blogs, IdeaOfTheDay.Com http://www.ideaoftheday.com/Blog/article.aspx?p=101
Wow!!!!….How coincidental?…Great post!!!!…..You nailed it and explained it better than Google has at this point….
Thanks. I had no idea Google was planning anything. I didn’t think about grabbing domains related to the genre, although I see Google is using terms like The Physical Web, so I just checked and almost registered some variations like ThePhysicalWen.Website, but I decided I should just to stick to coupon domains.
How abut they stop wasting money on this rubbish and return the support email service, i cannot believe how hard it is to get some action done by these monkeys, redirecting to blogs and generic answers is not customer service
lol
Why in the world do you say this?
They’ve gone from bad to worse.
I was driving to client, when another client called to tell me their cloud server was completely down. I called GoDaddy and they told me they no longer did server support on the phone, and it could only be done via chat.
He was willing to do a server reset over the phone, but that’s all he was allowed to do. It didn’t help.
Since I was driving, I couldn’t use chat, so my client lost access to the server the entire day… until I got back to the office and at that point it took over 2 hours in their chat window to fix the problem.
I realize they are more inexpensive than somebody like RackSpace, so they can’t provide the same level of support… but this is pretty close to zero support.
At the very least, a customer like me who does not have access to a computer should be able to open a trouble ticket on the phone, and have the phone rep relay the problem via chat.
One thing I know for sure… When a company becomes #1 strictly because of price or marketing savvy, they will eventually be wiped out by a competitor with better products and services.
So they have now stopped both email and phone support in servers. Great…
Take a look at this.
I too am waiting for the eventual Go Daddy downfall. The IPO will certainly help kick start that.
Unless they give customer service a bigger priority, their downfall is guaranteed.
Another potential issue is their reputation for being dishonest and unethical. As word spreads about some of the truly unethical things they do to rip off consumers, they will clearly have a problem.
Let’s face it, the only reason high volume domainers use them is because they are inexpensive, so a $4 difference in price over a thousand or more domains translates into thousands more per year.
For consumers with smaller volumes of domains, it’s a no-brainer to pay a few dollars more per year to do business with an honest and respected company.
That’s a great opportunity for a company like Frank Schilling’s Uniregistry to eventually displace GoDaddy.
They don’t pay $4 less unless all they do is chase coupons.
The original go daddy price is at about $15 that way more expensive than most registrars.
I doubt that people that own 4-5 domains know about codes and go after them.
The problem is why they choose go daddy and it probably all they know because of marketing.
I pay at the most $1-2 above the registry wholesale price.
I don’t think there is a lot of room for discounts there.
I know plenty of good registrars that charge less than $10 for .com so it is not so much a matter of price but mostly if people can try and use something different. Go Daddy has spend a lot of ad money to accomplish that: being the only choice in US minds.
That’s very true. I’ve been paying GoDaddy $8.37 per domain for so long I forget that that’s not their regular price. $8.37 is the price they give resellers and their domain buyers club.
I used to be a reseller just to get the discount, but started transitioning to the Buyers club because the regular Godaddy account just works better, especially when transferring to other GoDaddy customers.