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“Domain broker” Andy Kelly gets another complaint

I got a complaint, from someone I believe is trustworthy, about “domain broker” Andy Kelly and a domain name transaction that started just before Christmas.

Trustworthy is exactly the opposite of what I think when I hear the name Andy Kelly in the domain name industry. I have written about Andy before and it wasn’t good.

So here is the story in short:

  • The buyer agreed to buy a “brokered” (Andy is notoriously known for brokering domains without any permission for the owner) domain name from Andy Kelly for the $500 BIN price.
  • Buyer paid by Paypal immediately.
  • Andy Kelly then said that the domain was to be pushed by the seller after the holidays.
  • Then a day later, Andy’s “niece” Rachel Kelly email buyer saying that Andy had a heart attack and needed an urgent procedure done.
  • Several days later and after no response or push from the seller, and several emails between the buyer and Rachel, the buyer asks Rachel for a refund.
  • Rachel refuses to refund the money several times and gets aggressive.
  • Buyer makes a charge-back and gets money back.

On the 29th of December Andy/Rachel made a profile post on NamePros.com: “I am Rachel and I’m representing my uncle Andy in selling his domains – whilst he recovers from major surgery. So it’s Business as usual.” He/she is continuing selling domains on Namepros.

MORE DETAILS

1. Buyer to me:
I’m contacting you today because I did a search for “Andy Kelly” in google and came up across one of your blog posts warning about his tactics. Well, it seems I may have been scammed by Andy and his group. I say group because now someone communicating with me as “Rachel Kellly” says she’s his niece and is running his business while he is in the hospital. I will paste the message I relayed to ***** (Namepros.com) about this issue to give you the background info. Anyway, I just wanted to mention this to you and ask you if you know if he’s been involved any any similar scams? He could very well be ill and if so, I would feel bad about that, however, this is business and the way his niece had treated me was horrible. She cursed me off for kindly requesting a refund due to the SELLER not being responsive.

2. This is the complaint that the buyer made on NamePros.com:

I’m hoping you can help me here. It seems I may be getting scammed by a forum member on an outside deal.  The member is Andy Kelly and I purchased a name he brokered 5 days ago. I paid but then received an email stating the seller will push after the holidays. That was the first red flag. 

Then a day later, his “niece” Rachel emails me and mentions that Andy had a heart attack and needed an urgent procedure done. That was shocking. I did not doubt it but then the next day after I asked how he was doing and for an update on the transfer of the name, Rachel says his condition got worse.

Then I simply asked when my domain will be pushed and she said she will follow up with the seller. 

then the next day I asked again if the seller will push and I was getting worried as I had already paid and the seller seemed unresponsive. 

I then decided to just revert and protect myself here. So I kindly requested for a refund. 

After which then, “Rachel” went ballistic on me. 

using curse words, etc. and saying how I was insensitive in lieu of her family’s situaiton. 

well I understood the situation and I told her how sorry I was. However, this is business and it was not directed at her nor her uncle Andy Kelly 

I just wanted a refund. 

she denied it of course 

that’s when things got really concerning. 

anyway, to confirm if Andy really is offline and may be ill, I message him here on NP 

and inquired about a domain name he posted about 

supposedly a day after he had a heart attack 

and I got a reply 

not sure from who…as it could be his niece. Although I suspect it is not. 

I offered $250 on ******m only to see if I would get a reply. They replied back with a counter. 

which of course makes my offer null and void 

anyway, the whole point of me offering on this name was to see if I would get a reply. And I did. 

I’m just really suspicious of all this right now. 

Andy has my $500 and refuses to refund. 

3. Buyer to me:

I was hesitant to buy any domains from him and it actually sounded too good to be true. But I got suckered.

I offered to buy 2 domains: *******.com and *******.com for $500 each which was the BIN price. He got back to me and told me ********.com was sold but *******.com was still available. So I paypaled him the money.
Anyway, I will forward you the full email thread after I send this message.
At this point I filed a dispute with amex and hopefully I will get my money back. Rachel/Andy are not responding after 3 subsequent emails asking for the status.  This is down right fraud at this point as he has my money and told me he would not be refunding me.
I have also directly emailed the domain owner 3 times and he had opened all emails but did not respond. He is probably confused as to how his names got involved in all of this. That’s my guess but it sounds to be the case.
Also, one other thing, I messaged Andy on Namepros inquiring about another name he owned that he posted for sale on NP. He replied back very quickly several times and none of his messages indicated he was ill nor was it his niece. This guy is really doing some shady things and I think he’s been put in a corner and pressed for some cash. But even so, I don’t agree with how he’s conducting business.
The amount of $500 is relatively small but this broker really needs to be put out of business imo.
4. Buyer to me:
The update is: I got my money back. It wasn’t easy but since I paid via american express I was able to do a chargeback.
Andy/Rachel refused a refund despite numerous requests. They gave no updates to the domain ever being transferred. And Rachel continued to give the story about her uncle Andy recovering. I don’t believe it. I actually don’t believe there is an Andy Kelly. Their entire group (if it is a group) is very shady.
Anyway, I welcome you writing a story if time permits. I’m ready to support all claims. The only thing is I’m sure Rachel will continue with their story and will probably make you/I out to be completely insensitive in light of her family’s situation.
But again, I don’t believe it so I’m willing to fight her claim in an open forum ie. namepros, if needed.

CONCLUSION

Something to remember in the domain name business and when purchasing a domain name. Never ever send money by wire transfer, Paypal or Bitcoin or any other way that is not secure and does not guarantee that in case you don’t get the domain name you have paid for, you will get your money back. Even if the amount is relative low, if the seller is not someone you trust then you should use an escrow service. I have made deals both buying and selling through Paypal several times but it was with people I know for many years and trust.

Of course you should always use an escrow service for bigger amounts no matter how well you know the seller. Life sometimes happens.

You should also read the previous post I wrote about Andy Kelly in April 2016 called “Beware Of Domain “Broker” Andy Kelly – UpMarketDNs.com“. The post has 35 comments.

Is Andy in the hospital? Is Rachel real? Even if she is real then this is a very bad start in her professional career. Anyway, that is for you readers to judge this whole story but history is not on Andy’s side. I read all the emails the buyer forwarded me and Rachel’s style is suspiciously similar to Andy’s: rude and aggressive. If he is in hospital then I wish him a speedy recovery.

Sold.Domains

About Konstantinos Zournas

Konstantinos studied Computer Engineering and Computer Science in London and lives in Athens, Greece. He works on domain names, websites and software development. Has been online since 1995 & domaining since 2002.

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8 comments

  1. This makes no sense, if he didn’t push the name, and is in. I state to, why do they feel the need to keep the money?

    If she is executing such transactions, without a power of attorney, they are not lawful.

    Messed up story, and on top of this for $500????

  2. I have sent several domain names to Andy Kelly to brokerage on my behalf but never knew he is of this caliber.

  3. Thanks for warning the community about these con-artists.

    • I have done a few deals with him, small ones albeit, he has always pushed quickly to fabolous, I am not sure on his medical condition, but I am sure we did one in december, and he had pushed within seconds of payment.

      He has been around for a very long time, so something to this story is a bit odd, I am sure many in the community have done business with him.

      I am no way vouching, but just speaking of my own experiences.

      • Very strange indeed. You are also reminding me that every story always have 2 sides, and I might have commented too quickly/harshly, only knowing one side.

  4. I hope Andy recovers if he had a Heart Attack. It seems outside of Andrew Rossner, Andy Kelly has more complaints than any broker out there in the industry.

  5. I for one hope the fuck dies. He is a scumbag who has been ripping people off for YEARS. And as far as I know he has NEVER one time actually met anyone in the industry face to face. I agree that he is not even “real”. The only mention I could ever find online of anyone names Andy or Andrew Kelly who was involved in boxing (which he loves to claim he is an ex-pro boxer), was a child molestor. So basically he’s either a liar and a fake, or a child molester. Even other Irish & British domainers don’t know him and have never met him. He’s a scammer. Period.

    If he kicks the bucket the world will be a better place.

  6. Just goes to show that he internet is still “cowboy town” Hard to trust anyone, yes do a google search on whomever you deal with !

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